SYSTEMS OPERATIONAL — 24/7 SUPPORT AVAILABLE

Critical infrastructure
deserves expert
SCADA support.

We help utility and oil & gas operators keep their control systems running with confidence — from routine maintenance to emergency response.

24/7
On-call support
15+
Years SCADA experience
<2hr
Average response time
ICS
Certified engineers
// What we do
End-to-end SCADA support
for critical operations.
[01]
Short-Term SCADA Coverage
  • SCADA monitoring during staff absence (leave, vacation, transition)
  • Daily system health checks and operational support
  • Incident response and troubleshooting
  • Alarm monitoring and issue escalation
[02]
SCADA System Maintenance & Support
  • Routine system maintenance and performance tuning
  • Troubleshooting complex SCADA issues (connectivity, replication, failover)
  • Log analysis, error diagnostics, and root cause investigation
  • Patch management and system updates
[03]
SCADA System Upgrades & Migration
  • OASyS upgrades (e.g., 7.x to Aveva Enterprise SCADA)
  • Upgrade planning, risk assessment, and execution
  • Cutover support and post-upgrade validation
[04]
OSISoft PI System Services
  • PI Data Archive configuration and maintenance
  • Asset Framework (AF) setup and modeling
  • PI Analysis and Notifications configuration
  • PI Vision dashboards and reporting
// Industries served
Built for the industries
that power the world.
UTILITIES
Electric, Water & Gas Utilities
  • Substation automation & EMS/DMS support
  • Water/wastewater treatment SCADA
  • Distribution grid monitoring & control
  • NERC CIP compliance assistance
  • AMI and smart meter integration
  • Outage management system support
OIL & GAS
Upstream, Midstream & Downstream
  • Pipeline SCADA & leak detection systems
  • Compressor station automation
  • Tank farm & terminal management
  • Remote well monitoring & control
  • Custody transfer & metering systems
  • Safety instrumented system (SIS) support
// Why Scadaflex Support
We speak OT, not just IT.
01 //
Vendor-neutral expertise
Certified across Ignition, OSIsoft PI, Wonderware, GE iFIX, Schneider, ABB, and more — we work with your existing stack.
02 //
Field-hardened engineers
Our team has decades of hands-on experience in substations, pipeline corridors, and plant floors — not just server rooms.
03 //
Security-first mindset
Every engagement is conducted with OT security best practices, air-gap awareness, and regulatory requirements in mind.
04 //
Transparent, flat-rate support
No surprise invoices. We offer retainer and project-based pricing so you can budget with confidence.

A control system issue can't wait.
Neither should your support partner.

Talk to an engineer today — no sales team, no runaround.

// Get in touch
Let's talk about
your control systems.

Whether you need emergency support right now or want to explore an ongoing support partnership, we're ready to help. Reach out and an engineer — not a salesperson — will respond.

EMAILsupport@scadaflexsupport.com
PHONE+1 (253) 234-7753
HOURS24/7 emergency line
Mon–Fri 7am–6pm PT standard
REGIONPacific Northwest & remote nationwide